Help Articles

Welcome to the Blocx help center. All articles link directly to the matching page in the dashboard. For API specifics, see api.otterblocx.com/docs. For platform status, see otterblocx.statuspage.io.

Getting started

• Getting Started with Blocx
• Setting Up Your Organization
• Inviting Team Members
• Managing API Keys

SMS

• Registering a 10DLC Brand
• Creating a 10DLC Campaign
• Buying Phone Numbers
• Porting Phone Numbers Into Blocx
• Managing Your Phone Numbers
• Creating a Messaging Profile
• Sending Your First SMS
• Testing SMS With the Shared Test Phone
• Messaging Reports and Debugging Tools

Email

• Verifying an Email Sending Domain
• Setting Up Email Mailboxes
• Email History and Reports

Developer

• Configuring Webhooks
• Connecting an AI Assistant via MCP

Compliance & security

• Using the Compliance Inbox
• Securing Your Account With Two-Factor Authentication
• Sending One-Time Passcodes With the 2FA API

Billing

• Understanding Quotas and Usage
• Adding a Payment Method
• Topping Up Your Account Balance
• Configuring Auto-Recharge
• Viewing Invoices and Billing History
• Choosing the Right Plan
• Choosing a Support Plan